THE DENT GENIE – PRIVACY POLICY
The Dent Genie
GDPR & Privacy Policy – Updated 22nd April 2021
WE NEVER SHARE OR SELL OUR CUSTOMERS INFORMATION.
We ourselves don’t appreciate it when we enquire for a product or service and then find ourselves bombarded with spam emails and assorted nonsense so we don’t think it’s an ethical thing to do with our customers info either.
More information
In order to conduct a transaction with you as a customer we require certain information to enable us to provide you with our services.
The Dent Genie is committed to respecting and protecting your privacy in accordance with the EU’s General Data Protection Regulation (EU 2016/679) (“GDPR”) introduced via the Data Protection Bill, to replace the Data Protection Act 1998.
For the purposes of the GDPR legislation, The DentGenie is both Data Handler and Data Processor and this Privacy Policy outlines how we handle and process your data.
1. HOW WE HANDLE YOUR PERSONAL DATA
Data entered by you through our website is held securely for the purpose required such as quoting and estimating work from photos/descriptions and such data including any images provided by you are used for internal purposes only and are not shared with any third party unless required to by law as detailed below.
2. HOW WE USE YOUR INFORMATION
We use your information to conduct our business with you for the purposes of providing our services to you.
Following a completed transaction with you we may contact you and invite you to provide feedback which we may publish on our website and other digital media platforms including social media. This will be with your permission and consent and any published content other than your first name or your title and surname will be anonymous to protect your identity and personal information.
3. DISCLOSURE OF YOUR PERSONAL DATA
The personal data and information we hold about you is not shared with any external third parties with the exception of where we might be required by law to disclose your personal data to including and not limited to; UK Government Agencies, Regulatory Authorities, External Auditors and External Law Firms.
4. DATA RETENTION
Any data we hold will not be retained for longer than is necessary and for the purpose intended only.
5. YOUR RIGHTS
At any time you have the right to;
a) Request a copy of the personal information we hold about you
b) Ask us to delete any of your personal data (subject to certain legal exemptions)
c) Have any inaccurate or misleading data corrected or deleted
d) Ask us to provide a copy of your data to any data controller
e) Lodge a complaint to the Data Protection Authority
THE DENT GENIE COOKIE POLICY
Our cookie policy describes why we need to use cookies, what information they gather and how we use the information.
WHAT ARE COOKIES?
Cookies are small harmless files which are placed on your device when you access a website. They hold information or data which can be retrieved by the website or app that placed them there to improve your browsing experience particularly when you revisit the website. They can also be accessed by websites or apps that have been authorised to use them by the site or app that first placed them.
Some cookies only exist for a short period of time, and are then automatically deleted by your device. Others last for longer – these are called ‘persistent cookies’ – and some exist for years unless manually deleted. These can be used to analyse multiple site visits over time, or customise the content that’s displayed.
First and third party cookies
Some cookies are set by the website or app you’re visiting; these are called ‘first party’ cookies. Others may be set by a third party when you use a site or app – for example, by a tool built into the website, or by an advertising network that displays adverts on the site or in the app.
You can Read more about cookies on the site of the UK Information Commissioner’s Office
(ICO) who regulate data usage.
HOW WE USE COOKIES
We use cookies to make sure you get the best experience from your visit. As well as enabling certain features to work better, cookies also let us collect feedback and information about how you’ve used the site — so we can keep improving it for visitors. By visiting and using this site, you agree to our use of cookies and other similar technologies.
THE TYPES OF COOKIE WE USE ON OUR SITE:
We do not use any advertising-related cookies on our website
1. Strictly necessary cookies
These cookies are essential — without them you might not be able to get the information or service you’ve asked for. They’re needed for things like logging whether you see error messages so we can make improvements and fix bugs.
2. Analytics and measurement cookies
We use several technologies to understand how visitors use our website to help us to identify areas for improvement, and to collect and report on commercial data (like visitor volumes). They include analytics tools that report numbers, and session capture tools that may record individual visitor browsing sessions – following things like where you click on the page, place your cursor. This data is anonymous and is only used for our own internal usage.
WHAT ABOUT LINKS TO OTHER WEBSITES AND THEIR COOKIES
For your convenience our website features links to Social Media platforms to give you extra information, which will open in a new browser or may leave our website by clicking through to theirs. In this case, the cookies policy set out on the third party’s website will also apply. As this won’t be controlled by us, you should read their policy to find out what information is being collected and how it’s used.
More About this cookie policy
This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to control the cookie preferences. For further information on how we use, store, and keep your personal data secure, see our Privacy Policy.
You can at any time change or withdraw your consent from the Cookie Declaration on our website
Learn more about who we are, how you can contact us, and how we process personal data in our Privacy Policy.
Your consent applies to the following domains: www.thedentgenie.co.uk
What are cookies ?
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
How do we use cookies ?
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
What types of cookies do we use ?
Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.
Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.
Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.
Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.
Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.
How can I control the cookie preferences ?
Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.
For access to your personal data we may hold please write to: The Dent Genie, 65 Leach Lane, Saint Helens WA9 4PX.